Rod Ribeiro

Seasoned Leader · Mentor · Problem Solver · Certified AI Specialist · ROI technician & 25+ years across General & Multicultural markets

25+ years, two markets (General + Multicultural), one obsession: creative solutions that move the needle. I've led teams from hundreds to just me—$556M in agency billing, $1.8B in client ROI, and a hand in IBM's collaboration suite that sold to HCL. I rarely make appearances at events because I'm always cooking solutions. My clients include some of the world's biggest brands, such as Spectrum, IBM, Verizon, Coca-Cola, Disney, the NFL, Walmart, Pfizer, and many more. My awards include Effies, David Ogilvy, Addys, Faxies, AHAA, Tellys, and thankfully others. I always appreciate recognition from my peers, but it's ultimately about ROI for our clients' businesses. My philosophy: Embrace change, lose the ego—go fast alone, go far with a team.

Rod Ribeiro
$556M
Combined
agency
billing
$1.8B
Client-side ROI
97%
In-market
production
rate
Showreel

A taste of 25+ years

It was hard to fit 25+ years into 3 minutes, but I figured I'd highlight some of the more recognizable projects from this journey called life. It's been an incredible ride, one I don't take for granted. I'm deeply grateful and honored by the trust and all the opportunities from my partnerships along the way. It's always a fun ride, and I don't look at it as work; it's a passion, a thrill, and a constant invitation to push into new horizons — to build something from nothing, to make history, and to bring along the people who share that same vision and want to be part of something bigger. On to the next one.

Watch on YouTube ↗
Spectrum · Video Case Study

Spectrum's Multicultural Video Case Study

Check out how my client partnerships, my teams, and I took a brand-new telecom company (Spectrum) back in 2017 and helped make it the largest multicultural Internet, Mobile, and Entertainment telecom subscriber base in the country today. Showcasing the year-over-year success, growth, and growing the business to 12.2 million subscribers, plus winning over 40 industry awards.

Watch on YouTube ↗
Selected Case Studies — 2026
01
Infusion by Castells

Tripling the fees, owning the category

Creative Director → Group Creative Director → Chief Creative Officer · 2017–present
3×
Agency fees tripled while establishing Spectrum's multicultural telecom footprint as a category leader.

Challenge

Arriving from IBM, rebuild the agency's core business and run the New York office — then turn Spectrum's multicultural direct-marketing work into a category leader in telecom across General, African-American, and international audiences.

Approach

  • Built the "DM Machine" process, recruited and trained creative talent, built out dozens of teams to manage all client segments.
  • Stabilized the business to grow billings, opening new multicultural and international lanes.
  • Partnered closely with Spectrum on out-of-the-box, cutting-edge creative.

Result

  • Tripled agency fees.
  • Established Spectrum's multicultural telecom footprint as a category leader.
  • Drove a haul of industry awards across the work.
There's no professional challenge a team can't conquer with Rod at the helm. — Andrés Aguilar Esparza, Senior Copywriter · INFUSION by Castells
Creative DirectionMulticultural StrategyDirect MarketingTeam BuildingIntegrated Brand MarketingNew Business
02
IBM · Enterprise Tech

Launching Watson, building a $1.8B asset

Team Lead Visual Designer · IBM Creative Design Services, Digital Services Group · 2015–2017
$1.8B
Sale price of the IBM Social Business portfolio I rebranded — acquired by HCL Technologies.

Challenge

Modernize the web and mobile experience across 40+ social-collaboration tools and product sites — Collaboration Services, Social Business, Kenexa, Watson Work, Watson Talent — without breaking IBM's rigorous NorthStar standards, while a pilot internal agency tried to win the Watson Virtual Agent launch from IBM's agencies of record.

Approach

  • Led a global creative team in an Agile Scrum environment (RTC, JIRA).
  • Owned visual design of 40+ desktop and mobile pages with weekly client and sponsor reviews.
  • Set the bar so incoming creatives shadowed my work as IBM's standard.

Result

  • Won the Watson Virtual Agent creative over IBM's agencies of record.
  • Rebranded the Social Business sites later sold to HCL for $1.8B.
  • 100% NorthStar adherence across 40+ properties, on Agile timelines.
Impressed at the level of detail he tracked across our stories — he made my wires come to life. — Amy Cencetti-Lee, Lead UX Architect · IBM
Creative DirectionUX / UIWeb & MobileBrand & IdentityAdobe Creative SuiteAgile / Scrum
03
The Bravo Group / Young & Rubicam

A turnaround mandate, hired from the top

Associate Creative Director → Creative Director · 2013–2015
2 wins
Accounts won — Best Buy Puerto Rico and Viagra U.S. Hispanic Digital.

Challenge

Hired directly by Bravo's NY presidency to correct, stabilize, and grow the Best Buy business — aligning a single brand voice across General and Multicultural markets through TV, digital, and retail.

Approach

  • Teamed with Y&R sister agencies on pitches incl. Dish Network, Viagra, Best Buy.
  • Brought cultural insight to a unified, cross-market brand voice.
  • Oversaw all UX/UI to completion; mentored junior and senior creatives.

Result

  • Stabilized and grew the flagship Best Buy account.
  • Won Best Buy Puerto Rico and Viagra U.S. Hispanic Digital.
  • Strengthened the bench across creative and production.
Exceptional at managing and leading a team to success. — Antonio Parada, Award-Winning Executive Producer
Account TurnaroundGeneral + MulticulturalCultural InsightPitch LeadershipMentorshipRetail
04
GlobalHue · Total Market

Pioneering total market
at billion-dollar scale

Art Director → Associate Creative Director → Creative Director · 2005–2013
$1B
Billings grown over a seven-year tenure — capped by Agency of the Decade, 2010.

Challenge

Help formulate and pioneer "U.S. total market" creative concepts for one of the country's leading multicultural agencies, serving Fortune-class brands across TV, digital, retail, and 360° in English, Spanish, and Portuguese.

Approach

  • Led teams of 30+ across TV production, print studios, plus provided hands-on support and guidance on all executions where needed.
  • Spearheaded $3.5M in out-of-scope retail business.
  • Oversaw all UX/UI projects to completion across accounts.

Result

  • Helped grow GlobalHue toward $1B in billings.
  • Agency of the Decade, 2010.
  • Won Verizon, Corona, Citi Group, MGM Grand, Wal-Mart, Susan G. Komen, and more.
The ultimate miracle worker — plain and simple,
he gets the job done. — Michelle Toledo Gautier, Senior Marketing Planning Manager · T-Mobile
Total MarketTV / Digital / RetailTrilingual CampaignsNew Business PitchesPerformance MarketingTeam Leadership
Peers and Partnership reviews

What teams say about working with Rod

The ultimate miracle worker — plain and simple, he gets the job done, executing campaigns flawlessly in English, Spanish, and Portuguese.

Michelle Toledo Gautier
Senior Marketing Planning Manager, T-Mobile

One of the most inspiring and effective creative leaders I've worked with — clear, thoughtful feedback that pushed the work better without ever compromising the team.

Sandra R. Rivera
Multicultural Art Director · Sr. Graphic Designer

A leader who leads with passion, empathy, and grace — cool, calm, and collected in the most extreme situations.

Ramon Padilla
Senior Production Designer · Art Director

He leads with both creativity and empathy, pushing for high-quality work without ever sacrificing team morale — on brand, strategically sound, and culturally relevant.

Jose Luis Nunez
Sr. Art Director · Sr. Graphic Designer

Exceptional at managing and leading a team to success — he ensures every project meets and exceeds the client's expectations.

Antonio Parada
Award-Winning Executive Producer

He breaks down concepts of titanic proportions into bite-size, achievable goals — driving the team straight into success.

Leonel C.
Applied Linguistics & Consumer Psychology

He drilled "Attention To Detail" into us and always pushed us to create better work. We fought and won many battles.

Lawrence Alexander
Group Art Supervisor · Associate Creative Director

The most sincerely caring and passionate designer I've ever crossed paths with — the morale compass every team needs.

Kimberly McGuire
Graphics & UX Design Consultant

A gifted designer who understands the balance of form versus function — with an impressive level of detail and follow-through.

Amy Cencetti-Lee
Lead UX Architect, IBM

He delivered brilliant creative treatments in short time frames, time and again. Clients and co-workers trust him at once.

Margarita Suso
Digital Editor · Writer · Content Strategist

A genuinely inspired creative, 100% committed to outstanding results. We hit a massive new-business pitch out of the park — he's a creative superstar.

Jacqueline B.
Brand Leader & Board Member · Former Coca-Cola Exec

More a mentor and teacher than a boss. He fought for me to become the person I am today, and gave me the will to push through any fire put in front of me.

Jaicy Taveras
Content & Creative Operations Manager